We look forwards to welcoming you to our clinic. Rest assured, you’re in safe hands.
Dr Paul Jarrett’s clinic is in the Murdoch Clinic at St John of God Hospital in Murdoch. Our staff take pride in delivering friendly efficient service.
When you arrive, please inform the clinic staff and be sure to bring your referral letter.
If you haven’t already completed a patient registration form, you can complete your registration here, otherwise we will ask you to complete it at the clinic prior to your appointment.
Please arrive on time for your appointment.
Whilst we aim to be prompt, patients with complex problems may require more time than expected and causing delays.
The most likely cause of a longer waiting time is earlier patients arriving late for their appointment. Please be considerate to others and arrive prior to your allocated appointment time.
How long does an appointment last?
Consultation time may vary depending on whether you require x–rays, casts, splints, and other therapies.
Can follow-up appointments be carried out online?
If you live outside the Perth metro area, it may be possible that your follow-up appointment can be conducted via a video link, either from your local hospital, General Practitioner or your computer, tablet or smartphone using apps like FaceTime/ Skype/ Scopia.
We may suggest this as an option to you, but feel free to ask if this is your preference.
Billing and insurance
Insurance coverage varies between individual insurers and amongst different policies. Many insurance companies limit payments using their own fee schedule.
Our fees and charges may differ from your insurance company schedule. You are responsible for the payment of your clinic, surgeon, therapy and other healthcare accounts. Clinic charges are due on the day, and we accept cash, cheques, EFTPOS and credit cards.
Cancelling your appointment
Please phone on 1300 JARRETT (1300 527738) at least 24 hour before your appointment if you need to cancel or reschedule your appointment.
If you fail to provide sufficient notice or do not attend your appointment without prior warning, the clinic space which other patients could have used is lost, but the clinic expenses are still present.
In these circumstances, we may have to pass the cost on to you by charging a non-attendance fee (the same fee as a clinic visit without the Medicare rebate.)
When you return for your post-operative appointment, our Clinical Nurse is usually involved in your care. She will collect you from the waiting room, assess your wound(s) and your progress and provide you with information to assist your recovery.
Dr Jarrett may be involved in your consultation once our nurse has commenced your post-operative review, although for some procedures the first post-operative visit will be held entirely with our clinical nurse.